High energy and hilarious keynote - perfect for setting the opening tone or the closing message for your conference. From small town pet shop manager...to Emmy award winning TV host..to renowned business author and speaker, Ross is a fierce proponent of taking personal responsibility (and being accountable) for what happens in your professional and personal life.
The Take A Ways
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How to shed blame toward the economy, management, another business unit, or your competition.
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Real growth and opportunity only follows when you accept that nobody cares more about your career and success than YOU do. Success will be your own fault.
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| How to avoid time-robbing distractions. |
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Staying focused and “on task” promotes confidence in your coworkers and allows you to become a trusted advisor to your customers/clients/patients. You’ll see how the “world’s best” accomplish this feat.
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| Advertising and marketing aren’t powerful enough to grow your business (or your career). |
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You must work to transform your customers/clients/patients into unpaid spokespeople for YOU and your company. Exponential growth happens when your biggest fans insist their friends do business with you.
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| How to jump start your curiosity engine to create instant (yet highly genuine) rapport with team members and customers. |
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These methods go beyond “transactional acquaintanceship.” Respecting and collaborating with people… “as people” helps reduce costly miscommunications, inspires productivity, resolution, and stimulates fresh ideas team-wide.
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| How to keep your business and personal life in perspective. |
| Understanding the difference between Making a Living and Making a Life is what will keep you curious, hungry, and excited about your profession; as well as your place in the world. |
